Materials may be renewed once, if no one else has requested the item, and if the item is not overdue. Renewals can be handled over the phone, in person, or online through the Library's catalog. Please renew your items either the day before or on the day the item is due. Once an item is overdue, you must bring the item to the library to check it out for another borrowing period.

Yes. All of the Library's online databases can be accessed from off campus. When you access them from off campus, you will taken to a login page that prompts you to enter a username and password. Use the same username and password you use to access your Wheelock e-mail account.

If you need help, please contact the Reference department at 617-879-2222 or e-mail.

NOTE: Take a screenshot of your entire screen so we can better assist you. (Learn how to make a screenshot here for click on the Windows or Mac tab)

We are working toward making this option avaialble, but at this time the Library photocopiers are not able to accept the Fenway card. 

First, look for the call number that will be to the right of the words "Wheelock Main".   Look for your book on these floors:

Floor 3M: 000 - 306.7
Floor 4: 306.7 - 808
Floor 4M: 808 - 999
 

The Library's Research Guides are available by subject, special topic, or class to help you find information and resources.   Select the research guide closest to your topic; a selection of relevant databases is at the top of each guide.  Some general academic databases such as Academic Search Premier, Expanded Academic ASP, and Sage Journals Online cover many disciplines - don't forget to try these too. If you need help, do not hesitate to contact a librarian by phone, IM, or email (try texting our email too).

With the number of users in the Library, sometimes items get misplaced and they aren't where they are supposed to be. If you have trouble locating an item on the shelf, come to the Circulation Desk and ask for assistance. If someone is free to help you, we will assist you in locating the item. If there is no one free, you cannot wait, or we are unable to locate the item for you, you will be asked to fill out a "Book Search Form". A Library staff member will look for the item and keep you informed about the status of the search. If we are unable to locate the item after a certain period of time, we will assist you in locating the item elsewhere.

All course reserves are located at the Circulation Desk. Students are allowed to check out three reserve items at one time. You need to know the call number of each of the item(s) you need. To find the call number: 

• Go to the Library's Course Reserve tab of the online catalog (FLO)
• Find your instructor, department, or course in one of the drop-down lists. 
• Scroll to near the bottom to find choices that start with "Wheelock" or 'WHE".
• Click the Search button at the bottom right of the screen. This will bring up the list of items that are on reserve for your instructor, department, or course.
• Find the title and call number of the item(s) that you need. If no call number is displayed and it says "multiple holdings available" click on the title to get a detailed record with the call number.
• Take the call number  to the Circulation Desk to get the item you need.

Add the term videorecording to your keyword search to find videos and DVDs.

example: education videorecording

Enter phrases and multi-word titles in quotation marks.

example: "Jane Eyre" videorecording
example: "animal welfare" videorecording

You can also browse through an alphabetical list of the Library's videos here. 

Google is a great tool, but it's not the only tool or always the best tool for finding web information. Here are a few other places to look: 

• The websites listed in the Subject Guides.
• Your syllabus, books and articles assigned for your class, or reference sources (on floor 1M) may have other good sites.

 Learn how to use search engines more powerfully. Google isn't always the best search engine for the job. Read more about becoming a power searcher at: 

• Search Engine Watch's Web Searching Tips
• Types of Search Tools

 Also consider using other resources besides the web. Not everything is on the web, and much of what is on the web is not suitable for college course assignments.

Submit the AV Request Form if you wish to reserve equipment for a class or request maintenance on any of the equipment.

The Wheelock Library may be able to borrow a copy of the book or get a photocopy of the article from another library.

If you found a book in the online catalog, and the book is available at one of the other FLO libraries, submit a request for the item through the online catalog (FLO)

If the book is not in the online catalog or you are looking for an article:

Books: 

• Submit the online Book ILL Request form
• You many also come to the Library and fill out a paper request form. Forms are available on floor 1M.

  Articles: 

• Submit the online Article ILL Request form
• You many also come to the Library and fill out a paper request form. Forms are available on floor 1M.

   Complete directions are available on the InterLibrary Loan page.

The Library does not have a change machine nor are we able to make change for patrons. There is a change machine in the Wheelock Student Center, or you can purchase a copy card from the vending machine on floor 3.

The Wheelock College Library does not charge fines for overdue Wheelock Library materials. However, overdue items that are not returned to the Library promptly may affect your borrowing privileges. In addition, you will be charged a lost item and lost item processing fee.

Other FLO libraries DO charge fines. You are responsible for any fines accrued at other FLO or FLC libraries. Check with each library for their specific policy. You may find out if you have any overdue fines by looking at your record in the catalog.

Use your 'My Library Account.' Enter in your:

• Barcode (for specific instructions on deciphering your barcode, click on the "Wheelock Patrons Click Here" link).
• PIN number (default PIN is fenway1. Please change your PIN number after logging in the first time)
• Last name

Scroll down to the "Fines and Fees" section. Any fines and fees on your record will be listed.

Please use the course reserves request form.

• Id number (this is the number on the back of your Fenway card beneath the barcode)
• Last name
• PIN number (default PIN is fenway1)

Scroll down to the list of "Charged Items". Check the boxes next to those items you wish to renew and then click the "Request Renewal" button at the bottom of the list. The status of your request will appear to the right of the title.

If you have any questions about renewing items, please ask at the Circulation Desk or call 617-879-2220.

The Library has a book return slot located to the right of the main door. The book return is locked during hours in which the Library is open.

In order to check out library materials you must present a valid Wheelock ID, a valid FLO card or a valid ID from another library in the Fenway Library Consortium (FLC).

Course reserves are available only to current Wheelock students. Your ID will be held behind the Circulation Desk until your item(s) is returned.

Materials put on reserve for a class are designated either Library Use Only or Overnight Use. Overnight materials will be due by noon the next day.

If you cannot locate a book that the Library catalog indicates is Available, fill out a “Book Search Form” at the circulation desk on Floor 1.  Library staff will search for the item and notify you of the search results within four weeks.

• You may be searching in the wrong database.
  Check the subject areas on the Databases page to see if the database you have chosen covers your topic.
• You may be using terms the database doesn't use
  • Some databases use limited vocabularies of specialised terms, sometimes called a thesaurus
  • Try other words for your topic -- "adolescents" instead of "teenagers", or
  • Check the database's thesaurus, index, or list of terms.
• You may be using the right word but searching the wrong form of it
  • Try truncation. Some databases use ? and some use *; check on the search page or the database help page to see which symbol to use.
  • For example use "autis?" instead of "autistic" or "autism" in case one of those terms isn't used or used as much
• You may be using too many search terms.
  • In Google, entering many words in the search box helps you narrow your search to get fewer, more relevant results.
  • In the databases you need to use single words or very short phrases (sometimes requiring quotation marks) connected by the words AND or OR
  • Start simple! Instead of trying "the effects of maternal depression on children of World War II mothers living in poverty", you might search "maternal depression", or "motherhood AND depression".
  • Change searches a little bit at a time at first so you can tell what part of your search works and what doesn't.
• Also be sure to check your spelling. Google will offer the correct spelling if you have misspelled a word; the databases will not.

If you cannot access any of the databases, here are the suggested steps:

• Restart your computer and try accessing the database again.
• If you are unable to access the database once you restart, try using a different browser such as Firefox, Opera, or the latest version of Internet Explorer. Or try another computer, if possible.
• If you are still unable to access the database, contact the Library for assistance at 617-879-2222, via meebo, or email.
• Include  a screenshot of your entire screen so we can better assist you. (Learn how to make a screenshot here for click on the Windows or Mac tab)

If you don't know where to start, come see us! We'll be happy to assist you in any way we can. Here are some other good places to start.   

• Library Staff names and contact information
• Request an individual appointment for research assistance
• Email us for research help

You can also go to the Research Help area of the Library's website for a brief guide to the Library's resources and for other links on researching and writing papers.

Other College resources:

• Wheelock College Writing Center
• Wheelock College Disability Services

Microfiche is a sheet of photographic film (about the size of an index card) that has miniaturized images of text pages. The pages can be read and copied from the microfiche using the reader-printer machine near the fiche cabinets on floor 3.

Your library card number is the 13-digit number between the two letters "A" on your ID.  Unless you have changed it, the default PIN number is fenway1. 

Notify a library staff member as soon as possible so that we can rectify the problem quickly.

Use this map to find the locations of the other FLO libraries. Once you are there, present your Wheelock ID or FLO card to check out library materials. (Some restrictions may apply.) Be aware that if you have delinquent items on your account or are not registered at the Wheelock Library, you may be restricted from borrowing at other FLO libraries. If you have any questions before you go, please call or visit the Wheelock Library.

Videos are in several locations in the Library.  Children's videos (call numbers start with  JVC or JDVD) are in the conference room on floor 2M.  Most non-juvenile videos (call numbers start with VC or DVD) are on floor 2, and some videos are kept at the circulation desk on floor 1.

The Wheelock College Library has two computer labs on the Lower Level with workstations available for students, faculty and staff. Faculty and staff may also reserve the labs for class sessions.

 To reserve either lab for classroom use, please fill out the Facilities Room Reservation form.